Online Services
STATUS OF PRODUCTION ORDERS
Delivery dates and the timely provision of information regarding the status of orders have been major concerns both for our customers and for Movecat in the course of recent months. In the interests of greater transparency and to provide swifter access to the relevant information, a few weeks ago we made a new online tool available.
► Digital insight from order to delivery
► Each item shown separately
► Real-time tracking. Data updated automatically to reflect each status change
► Worldwide access
BOOKING DATES
The Academy dates for the year 2020 are now fixed. We will be offering far more training courses than in previous years with the focus even more specifically on the requirements of our customers.
► Book training courses at the Movecat Academy online
► User-friendly payment via the booking tool
► Appointments for the following trade fairs: ISE Amsterdam, Prolight & Sound Frankfurt, BTT Ulm
Service Portal
All orders and enquiries can be monitored and managed centrally, and their status swiftly ascertained. All the requisite data is now bundled in a single tool - our ticket system. And best of all: you can consult not only your own e-mail enquiries but also those of colleagues from within your own company.
► 24/7 overview of each conversation
► Tickets updated automatically at each stage of processing
► Access to all Movecat employees now
possible, to eliminate delays when staff
members are on holiday or off sick.
► Worldwide access
